How Does Multi-Source Social Media Data Serve in Urban Flood Information Collection, Recognition, and Analysis?

Urban flood information enables managers to rapidly synthesize comprehensive flood event profiles, serving as critical evidence for flood control decision making. Compared with traditional methods, public data offer unprecedented spatiotemporal granularity due to its high volume, multidimensionality, and real-time nature. In this paper, we investigated public data’s usefulness and generalizability of spatial feature differences using multi-source social media data as an entry point. We selected rainstorm events that occurred in three cities located in the North China Plain, the Southeast Coastal Region, and the Western Region of China, with vastly different developmental statuses in 2023. Then, multi-platform data from the events were collected and analyzed through crawling and topic mining. The results indicate that: (1) social media data from different sources are complementary to each other and can collectively extract plenty of neglected waterlogging points to supplement official data, with a supplementary rate reaching 171% on average; and (2) social media data has significant value in spatial characterization, which means that its availability remains constant despite geographical differences and can self-adapt to local geography, inhabitant profiles and social development levels. To address the issues of limited available data and essential information lacking during the analysis process, we propose recommendations for data processing and city managers to enhance the scientific value of social media data utilized in practice.