Developing the Patient Experience Assessment Questionnaire for Hospital Inpatient Care in South Korea
Patients and caregivers participated in focus group discussions during PXA development. Their opinions directly informed the identification of culturally specific patient experience dimensions relevant to the Korean healthcare system. These findings emphasise engaging target patient populations in developing locally relevant patient experience instruments.
Authors
- Jae‐Joong Kim (ORCID: https://orcid.org/0000-0002-2714-2282)
- Bon Mi Koo (ORCID: https://orcid.org/0000-0001-9904-7455)
- Minsu Ock (ORCID: https://orcid.org/0000-0001-9949-9224)
- Yeongchae Song (ORCID: https://orcid.org/0009-0007-0924-1600)
- Young Kyung Do
- Young‐Geun Choi
- Min‐Woo Jo
- Un‐Na Kim
Institutions
- Ministry of Health and Welfare (KR)
- New Generation University College (ET)
- Seoul National University Hospital (KR)
- University of Ulsan (KR)
- Ministry of Agriculture, Food and Rural Affairs (KR)
- Health Insurance Review and Assessment Service (KR)
- Ulsan University Hospital (KR)
- Sungkyunkwan University (KR)
Publication Details
- Journal
- Health Expectations
- Published
- 2026-02-01
- DOI
- https://doi.org/10.1111/hex.70560
- Primary Topic
- Patient Satisfaction in Healthcare
- Type
- article
- Field-Weighted Citation Impact
- 0.00
Funders
- Seoul National University
- Health Insurance Review and Assessment Service