Understanding language barriers within patient portals: workarounds and opportunities for Spanish-speaking caregivers

Spanish-speaking caregivers face significant challenges in accessing health information through patient portals. Health systems should prioritize integrated translation solutions, leveraging AI-driven tools while ensuring accuracy and equitable implementation to improve language accessibility.

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Publication Details

Journal
JAMIA Open
Published
2026-01-06
DOI
https://doi.org/10.1093/jamiaopen/ooag007
Primary Topic
Electronic Health Records Systems
Type
article
Field-Weighted Citation Impact
0.00
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article

Understanding language barriers within patient portals: workarounds and opportunities for Spanish-speaking caregivers

Michelle M. Kelly, J R Carlson, Stephanie Squires, Katherine Hu et al.
JAMIA Open
Electronic Health Records Systems
article

Understanding language barriers within patient portals: workarounds and opportunities for Spanish-speaking caregivers

Michelle M. Kelly, J R Carlson, Stephanie Squires, Katherine Hu, Gabriel Tse
article en

Abstract

Spanish-speaking caregivers face significant challenges in accessing health information through patient portals. Health systems should prioritize integrated translation solutions, leveraging AI-driven tools while ensuring accuracy and equitable implementation to improve language accessibility.

JAMIA OpenVol. 9(1)
University of Wisconsin–Madison (US), Palo Alto University (US), Stanford Medicine (US), Stanford University (US)
Quality Education
Openalex Percentile: Top 68%
Electronic Health Records Systems
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