Direct-to-consumer commercial virtual care: a scoping review
Despite a large number of studies assessing DTC commercial virtual care, we have little insight into impacts on quality of care, health outcomes, health system utilisation and privacy-related ethical concerns. The financial ties with industry suggest that there may be bias in the body of research literature.
Authors
- Lindsay Hedden (ORCID: https://orcid.org/0000-0001-9552-1324)
- Lauren Lapointe‐Shaw (ORCID: https://orcid.org/0000-0003-4485-6719)
- Edward Xie (ORCID: https://orcid.org/0000-0003-1498-3530)
- Sheryl Spithoff (ORCID: https://orcid.org/0000-0001-6965-473X)
- Brigid Goulem
- Aydin Visanji
- Aude Motulsky
- Prisha Bhavsar
- Catriona A Arnott
- Katie Merriman
- James Shaw
- Danyaal Raza
Institutions
- St. Michael's Hospital (CA)
- Simon Fraser University (CA)
- University of Toronto (CA)
- Trillium Health Centre (CA)
- Women's College Hospital (CA)
- Toronto General Hospital (CA)
- Public Health Ontario (CA)
- Centre Hospitalier de l’Université de Montréal (CA)
- McMaster University (CA)
Publication Details
- Journal
- BMJ Open
- Published
- 2026-02-01
- DOI
- https://doi.org/10.1136/bmjopen-2025-105555
- Primary Topic
- Telemedicine and Telehealth Implementation
- Type
- article
- Field-Weighted Citation Impact
- 0.00
Funders
- College of Family Physicians of Canada