Behavioral Dynamics of AI Trust and Health Care Delays Among Adults: Integrated Cross-Sectional Survey and Agent-Based Modeling Study

This study reveals a nuanced relationship between AI trust and delayed health care-seeking. While trust in AI enhances engagement, it can also lead to delayed care, particularly among patients with chronic conditions or frequent AI users. Integrating survey data with ABM highlights how AI trust and delay behaviors can strengthen one another over time. Our findings indicate that AI health tools should prioritize calibrated decision support rather than full automation to balance autonomy, odds, and decision quality in digital health. Unlike previous studies that focus solely on static associations, this research emphasizes the dynamic interactions between AI trust and delay behaviors.

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Publication Details

Journal
Journal of Medical Internet Research
Published
2026-02-03
DOI
https://doi.org/10.2196/82170
Primary Topic
Artificial Intelligence in Healthcare and Education
Type
article
Field-Weighted Citation Impact
0.00
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article

Behavioral Dynamics of AI Trust and Health Care Delays Among Adults: Integrated Cross-Sectional Survey and Agent-Based Modeling Study

Xueyao Cai, Jianda Zhou, Wenjun Shi, Yuchen Cai et al.
Journal of Medical Internet Research
Artificial Intelligence in Healthcare and Education
article

Behavioral Dynamics of AI Trust and Health Care Delays Among Adults: Integrated Cross-Sectional Survey and Agent-Based Modeling Study

Xueyao Cai, Jianda Zhou, Wenjun Shi, Yuchen Cai, Weidong Li
article en

Abstract

This study reveals a nuanced relationship between AI trust and delayed health care-seeking. While trust in AI enhances engagement, it can also lead to delayed care, particularly among patients with chronic conditions or frequent AI users. Integrating survey data with ABM highlights how AI trust and delay behaviors can strengthen one another over time. Our findings indicate that AI health tools should prioritize calibrated decision support rather than full automation to balance autonomy, odds, and decision quality in digital health. Unlike previous studies that focus solely on static associations, this research emphasizes the dynamic interactions between AI trust and delay behaviors.

Journal of Medical Internet ResearchVol. 28
Central South University (CN), Shanghai Jiao Tong University (CN), Shanghai Ninth People's Hospital (CN), Third Xiangya Hospital (CN)
Openalex Percentile: Top 70%
Artificial Intelligence in Healthcare and Education
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