STRESS MANAGEMENT IN THE PUBLIC SECTOR WORKPLACE – FACTORS, CONSEQUENCES, AND INTERVENTION STRATEGIES

In a socio-economic context characterized by rapid changes, institutional pressures, and increasing demands regarding the quality of services provided to citizens, occupational stress in the public sector has become a major concern. This article aims to examine the main sources of stress among employees in public administration, their impact on professional performance, and the management strategies employed. The study was conducted on a sample of 80 public officials from local and central institutions, using a questionnaire based on the Occupational Stress Indicator (Cooper, Sloan & Williams, 1988). The results indicate that excessive bureaucracy, work overload, lack of professional recognition, and poor communication represent the primary perceived stressors. Additionally, a direct relationship was identified between stress levels and the degree of job satisfaction. In conclusion, the implementation of organizational policies focused on employee well-being, the development of coping competencies, and the promotion of a supportive and communicative work environment is essential.