Using AI to fight the care crisis : a usability study

Nursing professionals often struggle with administrative burdens, reducing time for patient care. To address this, the startup Adamcares developed an AI assistant that streamlines documentation through voice dictation. Tested in collaboration with ZHAW and a home nursing provider, the AI assistant showed promise by reducing documentation time, despite usability and technical issues. Results show that participants adapted their language to interact with the AI. The study provided optimization suggestions for Adamcares and highlighted the need for further testing with other providers to refine the tool and enhance its integration into real-world nursing practices.

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Publication Details

Journal
Zürcher Hochschule für Angewandte Wissenschaften digital collection (Zurich University of Applied Sciences)
Published
2025-04-24
Primary Topic
AI in Service Interactions
Type
article
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article

Using AI to fight the care crisis : a usability study

Martin Schüler
Zürcher Hochschule für Angewandte Wissenschaften digital collection (Zurich University of Applied Sciences)
AI in Service Interactions
article

Using AI to fight the care crisis : a usability study

Martin Schüler
article en

Abstract

Nursing professionals often struggle with administrative burdens, reducing time for patient care. To address this, the startup Adamcares developed an AI assistant that streamlines documentation through voice dictation. Tested in collaboration with ZHAW and a home nursing provider, the AI assistant showed promise by reducing documentation time, despite usability and technical issues. Results show that participants adapted their language to interact with the AI. The study provided optimization suggestions for Adamcares and highlighted the need for further testing with other providers to refine the tool and enhance its integration into real-world nursing practices.

Zürcher Hochschule für Angewandte Wissenschaften digital collection (Zurich University of Applied Sciences)
Openalex Percentile: Top 15%
AI in Service Interactions
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Using AI to fight the care crisis : a usability study — Martin Schüler · Zürcher Hochschule für Angewandte Wissenschaften digital collection (Zurich University of Applied Sciences) (2025) | TGRS Research Map | TGRS