AccGPT: A CERN Knowledge Retrieval Chatbot

In the vast landscape of CERN’s internal documentation, finding and accessing relevant detailed information remains a complex and timeconsuming task. To address this challenge, the AccGPT project (Accelerating Science GPT) aims for the development of an intelligent chatbot leveraging Natural Language Processing (NLP) technologies. We utilize open-source Large Language Models (LLMs) to create a specialized chatbot for CERN internal text-based knowledge retrieval, with the potential future extensions to code assistance and other functionalities. A promising first prototype utilising a Retrieval Augmented Generation (RAG) pipeline has already been developed and deployed. Ongoing improvements focus on enhancing the retrieval accuracy, integrating more powerful and larger LLMs, or fine-tuning with domain-specific data to improve domain accuracy and relevance. The chatbot’s user interface design and overall experience are being iteratively improved, and efforts are underway to prepare AccGPT for community-wide testing. Additionally, automated data scraping and preprocessing pipelines are being implemented to ensure an up-to-date, selfsustaining knowledge base.

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Publication Details

Journal
Springer Link (Chiba Institute of Technology)
Published
2025-10-07
DOI
https://doi.org/10.1051/epjconf/202533701279/pdf
Primary Topic
AI in Service Interactions
Type
article
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AccGPT: A CERN Knowledge Retrieval Chatbot

Giovanni Guerrieri, Verena Kain, Florian Rehm, Manuel Guijarro et al.
Springer Link (Chiba Institute of Technology)
AI in Service Interactions
article

AccGPT: A CERN Knowledge Retrieval Chatbot

Giovanni Guerrieri, Verena Kain, Florian Rehm, Manuel Guijarro, Sofia Vallecorsa
article en

Abstract

In the vast landscape of CERN’s internal documentation, finding and accessing relevant detailed information remains a complex and timeconsuming task. To address this challenge, the AccGPT project (Accelerating Science GPT) aims for the development of an intelligent chatbot leveraging Natural Language Processing (NLP) technologies. We utilize open-source Large Language Models (LLMs) to create a specialized chatbot for CERN internal text-based knowledge retrieval, with the potential future extensions to code assistance and other functionalities. A promising first prototype utilising a Retrieval Augmented Generation (RAG) pipeline has already been developed and deployed. Ongoing improvements focus on enhancing the retrieval accuracy, integrating more powerful and larger LLMs, or fine-tuning with domain-specific data to improve domain accuracy and relevance. The chatbot’s user interface design and overall experience are being iteratively improved, and efforts are underway to prepare AccGPT for community-wide testing. Additionally, automated data scraping and preprocessing pipelines are being implemented to ensure an up-to-date, selfsustaining knowledge base.

Springer Link (Chiba Institute of Technology)
Quality Education
Openalex Percentile: Top 15%
AI in Service Interactions
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