The Effect of Product Quality, Service Quality, Innovation, Price, and Celebrity Endorser on Wardah Wonosobo Purchasing Decisions

Consumers evaluate products based on a variety of criteria, including the product’s ability to meet their needs, its alignment with their desires, and whether it fulfills their expectations. This study aims to explore the various factors that contribute to consumer decisions to purchase Wardah products. To achieve this, a survey of 50 respondents will be conducted. Data analysis was conducted using SPSS version 26, which involved assessing the validity and reliability of the data, checking for violations of classical assumptions such as normality, multicollinearity, and heteroscedasticity, performing multiple linear regression analysis to identify the relationship between variables, and testing the significance of the regression coefficients. The results of the study demonstrate that product innovation has the strongest influence on purchasing decisions for Wardah products. While factors such as product quality, service quality, price, and celebrity endorsements also play a role, their impact is less significant compared to product innovation..

Authors

Publication Details

Journal
Springer Link (Chiba Institute of Technology)
Published
2025-05-26
DOI
https://doi.org/10.1051/shsconf/202521702002/pdf
Primary Topic
Consumer Behavior and Marketing Influence
Type
article
Field-Weighted Citation Impact
0.00
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article

The Effect of Product Quality, Service Quality, Innovation, Price, and Celebrity Endorser on Wardah Wonosobo Purchasing Decisions

Nurul Istianah, Sally Diana Azzahra, Naning Muslimawati, M. Elfan Kaukab
Springer Link (Chiba Institute of Technology)
Consumer Behavior and Marketing Influence
article

The Effect of Product Quality, Service Quality, Innovation, Price, and Celebrity Endorser on Wardah Wonosobo Purchasing Decisions

Nurul Istianah, Sally Diana Azzahra, Naning Muslimawati, M. Elfan Kaukab
article en

Abstract

Consumers evaluate products based on a variety of criteria, including the product’s ability to meet their needs, its alignment with their desires, and whether it fulfills their expectations. This study aims to explore the various factors that contribute to consumer decisions to purchase Wardah products. To achieve this, a survey of 50 respondents will be conducted. Data analysis was conducted using SPSS version 26, which involved assessing the validity and reliability of the data, checking for violations of classical assumptions such as normality, multicollinearity, and heteroscedasticity, performing multiple linear regression analysis to identify the relationship between variables, and testing the significance of the regression coefficients. The results of the study demonstrate that product innovation has the strongest influence on purchasing decisions for Wardah products. While factors such as product quality, service quality, price, and celebrity endorsements also play a role, their impact is less significant compared to product innovation..

Springer Link (Chiba Institute of Technology)
Industry, innovation and infrastructure
Openalex Percentile: Top 21%
Consumer Behavior and Marketing Influence
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