Developing a culture of providing excellent customer service in nursing and residential care homes

Adrian M Ashurst discusses the importance of providing excellent customer service to residents, their families and other visitors.

Authors

Publication Details

Journal
Nursing and Residential Care
Published
2026-01-02
DOI
https://doi.org/10.12968/nrec.2026.0002
Primary Topic
Healthcare innovation and challenges
Type
article
Field-Weighted Citation Impact
0.00
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article

Developing a culture of providing excellent customer service in nursing and residential care homes

Adrian M Ashurst
Nursing and Residential Care
Healthcare innovation and challenges
article

Developing a culture of providing excellent customer service in nursing and residential care homes

Adrian M Ashurst
article en

Abstract

Adrian M Ashurst discusses the importance of providing excellent customer service to residents, their families and other visitors.

Nursing and Residential CareVol. 28(1)
Openalex Percentile: Top 73%
Healthcare innovation and challenges
DOISourceOpenAlex
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Developing a culture of providing excellent customer service in nursing and residential care homes — Adrian M Ashurst · Nursing and Residential Care (2026) | TGRS Research Map | TGRS