“My Phone Is Like My Office”: Refugee Women’s Social Media Entrepreneurship in Dar‐es‐Salaam

In this article, we explore the cases of two Congolese refugee women who have pivoted their social media engagements to entrepreneurship to offset their immobilization resulting from the Tanzanian asylum regime. The fear of losing access to mobile communications amid the introduction of biometric SIM card registration highlighted the critical importance of mobile telephony to the livelihoods of urban refugees in Dar‐es‐Salaam. Based on ethnographic research, including qualitative interviews, focus group discussions, and (digital) observation, we look at the entrepreneurial opportunities facilitated by social media. While highlighting how virtual mobility and connectivity provide an already marginalized group with essential workarounds, our findings also underscore how these online encounters do not substitute for the need for offline connections. We argue for a nuanced reading of technology’s potential to resolve disparities, as we also observe how this potential can reinforce intersectional discrimination based on gender and precarious legal status.

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Publication Details

Journal
Social Inclusion
Published
2026-02-03
DOI
https://doi.org/10.17645/si.10869
Primary Topic
Diaspora, migration, transnational identity
Type
article
Field-Weighted Citation Impact
0.00

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article

“My Phone Is Like My Office”: Refugee Women’s Social Media Entrepreneurship in Dar‐es‐Salaam

Mira Demirdirek, DIGNITY Kwanza
Social Inclusion
Diaspora, migration, transnational identity
article

“My Phone Is Like My Office”: Refugee Women’s Social Media Entrepreneurship in Dar‐es‐Salaam

Mira Demirdirek, DIGNITY Kwanza
article en

Abstract

In this article, we explore the cases of two Congolese refugee women who have pivoted their social media engagements to entrepreneurship to offset their immobilization resulting from the Tanzanian asylum regime. The fear of losing access to mobile communications amid the introduction of biometric SIM card registration highlighted the critical importance of mobile telephony to the livelihoods of urban refugees in Dar‐es‐Salaam. Based on ethnographic research, including qualitative interviews, focus group discussions, and (digital) observation, we look at the entrepreneurial opportunities facilitated by social media. While highlighting how virtual mobility and connectivity provide an already marginalized group with essential workarounds, our findings also underscore how these online encounters do not substitute for the need for offline connections. We argue for a nuanced reading of technology’s potential to resolve disparities, as we also observe how this potential can reinforce intersectional discrimination based on gender and precarious legal status.

Social InclusionVol. 14
Radboud University Nijmegen (NL), German Institute for Global and Area Studies (DE), Tanzania Industrial Research and Development Organization (TZ)
European Commission, Universiteit Leiden
Gender equality
Openalex Percentile: Top 78%
Diaspora, migration, transnational identity
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“My Phone Is Like My Office”: Refugee Women’s Social Media Entrepreneurship in Dar‐es‐Salaam — Mira Demirdirek, DIGNITY Kwanza · Social Inclusion (2026) | TGRS Research Map | TGRS