EXPRESS: Welfare Implications of Democratization in Content Creation: Generative AI and Beyond

The rise of content-creation technologies such as generative artificial intelligence (Gen-AI) has reshaped the way people produce and consume content. These technologies democratize content creation, enabling inexperienced individuals to generate content that rivals the quality produced by professionals. This paper adopts a game-theoretic model to study how the democratization of content creation affects welfare. While the content-democratization technology can assist low-quality creators in improving their content quality, it can precipitate a flood of such content in the market and crowd out high-quality content production, leading to welfare losses. An incremental technology development with low reduction in quality gap can hurt individual consumers and all creators, leading to a lose-lose market outcome. In contrast, a drastic one with high reduction in quality gap benefits individual consumers and all creators, leading to a win-win outcome. Furthermore, when platforms can more effectively screen content and promote high-quality content, welfare rises but the technology is more likely to reduce welfare. The findings help explain the distinct impacts of content democratization in different industries.

Authors

Publication Details

Journal
Journal of Marketing Research
Published
2026-01-29
DOI
https://doi.org/10.1177/00222437261423540
Primary Topic
Ethics and Social Impacts of AI
Type
article
Field-Weighted Citation Impact
0.00
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article

EXPRESS: Welfare Implications of Democratization in Content Creation: Generative AI and Beyond

Tianxin Zou, Zijun Shi, Yue Wu
Journal of Marketing Research
Ethics and Social Impacts of AI
article

EXPRESS: Welfare Implications of Democratization in Content Creation: Generative AI and Beyond

Tianxin Zou, Zijun Shi, Yue Wu
article en

Abstract

The rise of content-creation technologies such as generative artificial intelligence (Gen-AI) has reshaped the way people produce and consume content. These technologies democratize content creation, enabling inexperienced individuals to generate content that rivals the quality produced by professionals. This paper adopts a game-theoretic model to study how the democratization of content creation affects welfare. While the content-democratization technology can assist low-quality creators in improving their content quality, it can precipitate a flood of such content in the market and crowd out high-quality content production, leading to welfare losses. An incremental technology development with low reduction in quality gap can hurt individual consumers and all creators, leading to a lose-lose market outcome. In contrast, a drastic one with high reduction in quality gap benefits individual consumers and all creators, leading to a win-win outcome. Furthermore, when platforms can more effectively screen content and promote high-quality content, welfare rises but the technology is more likely to reduce welfare. The findings help explain the distinct impacts of content democratization in different industries.

Journal of Marketing Research
Openalex Percentile: Top 75%
Ethics and Social Impacts of AI
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