Factors associated with unmet healthcare needs in patients using Primary Care Access Points for unattached patients in Quebec (Canada)
This study serves as a first step in deepening our understanding from a patient perspective of how to better plan primary care services and improve unattached patients' experiences using the GAP. The findings showed that patients oriented to other professionals than a medical appointment with a family physician had the highest percentage of unmet needs. The next step involves an in-depth exploration of the reasons for patients' unmet needs, enabling the development of more precise and effective strategies to address them.
Authors
- Véronique Deslauriers
- Annie Talbot (ORCID: https://orcid.org/0000-0002-6227-7430)
- Isabelle Gaboury (ORCID: https://orcid.org/0000-0002-1443-9888)
- Maude Laberge
- Marie-Pascale Pomey
- Mylaine Breton
- Catherine Lamoureux-Lamarche
- Aude Motulsky
- Djamal Berbiche
Institutions
- Université de Sherbrooke (CA)
- Hôpital Charles-Le Moyne (CA)
- Centre hospitalier de l'Université Laval (CA)
- Centre Hospitalier de l’Université de Montréal (CA)
- Université Laval (CA)
- Université de Montréal (CA)
Publication Details
- Journal
- PLoS ONE
- Published
- 2026-01-30
- DOI
- https://doi.org/10.1371/journal.pone.0342106
- Primary Topic
- Primary Care and Health Outcomes
- Type
- article
- Field-Weighted Citation Impact
- 0.00
Funders
- Ministère de la Santé et des Services sociaux
- Canadian Institutes of Health Research