Adaption of UPI payments in small retail stores in Nagercoil City, Tamil Nadu

Unified Payments Interface (UPI) is an Indian instant payment system developed by the National Payments Corporation of India (NPCI) in 2016. Unified payments interface (UPI) is a system that powers multiple bank accounts into a single mobile application (of any participating bank), merging several banking features, seamless fund routing and merchant payment into one hood. The interface facilitates inter-bank peer-to-peer (P2P) and person-to-merchant (P2M) transactions. It is used on mobile devices to instantly transfer funds between two bank accounts. The mobile number of the device is required to be registered with the bank. The UPI ID of the recipient can be used to transfer money. It runs as an open-source application programming interface (API) on top of the Immediate Payment Service (IMPS), and is regulated by the Reserve Bank of India (RBI). Indian Banks started making their UPI-enabled apps available on the Google Play Stores on 25 August 2016. It Is one of the most widely used payment systems in the world, in terms of number of users and transactions. As of November 2022, the platform had over 300 million monthly active users in India. The proportion of UPI transactions in total volume of digital transactions grew from 23% in 2018–19 to 55% in 2020–21 with an average value of ₹1,849 per transaction. It enabled over 2,348 transactions every second in 2022.

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Journal
Zenodo (CERN European Organization for Nuclear Research)
Published
2025-12-31
DOI
https://doi.org/10.5281/zenodo.18410172
Primary Topic
ICT in Developing Communities
Type
article
Field-Weighted Citation Impact
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Adaption of UPI payments in small retail stores in Nagercoil City, Tamil Nadu

M Nithya
Zenodo (CERN European Organization for Nuclear Research)
ICT in Developing Communities
article

Adaption of UPI payments in small retail stores in Nagercoil City, Tamil Nadu

M Nithya
article en

Abstract

Unified Payments Interface (UPI) is an Indian instant payment system developed by the National Payments Corporation of India (NPCI) in 2016. Unified payments interface (UPI) is a system that powers multiple bank accounts into a single mobile application (of any participating bank), merging several banking features, seamless fund routing and merchant payment into one hood. The interface facilitates inter-bank peer-to-peer (P2P) and person-to-merchant (P2M) transactions. It is used on mobile devices to instantly transfer funds between two bank accounts. The mobile number of the device is required to be registered with the bank. The UPI ID of the recipient can be used to transfer money. It runs as an open-source application programming interface (API) on top of the Immediate Payment Service (IMPS), and is regulated by the Reserve Bank of India (RBI). Indian Banks started making their UPI-enabled apps available on the Google Play Stores on 25 August 2016. It Is one of the most widely used payment systems in the world, in terms of number of users and transactions. As of November 2022, the platform had over 300 million monthly active users in India. The proportion of UPI transactions in total volume of digital transactions grew from 23% in 2018–19 to 55% in 2020–21 with an average value of ₹1,849 per transaction. It enabled over 2,348 transactions every second in 2022.

Zenodo (CERN European Organization for Nuclear Research)
Madurai Kamaraj University (IN)
Partnerships for the goals
Openalex Percentile: Top 17%
ICT in Developing Communities
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