ASSESSING VISITOR SATISFACTION WITH THE FACILITIES AND SERVICES AT SILANGAN BLANKSPACE CAMPSITE IN SILANG, CAVITE

Abstract: Camping tourism is an example of an emerging feature in the context of tourism and hospitality. In another light, there’s a small number of studies that investigated how visitor demographics influence satisfaction with campsite facilities and services. This study surpassed that gap by studying visitor satisfaction at Silangan Blankspace Campsite in Silang, Cavite, with a contrast on its facilities and services. Furthermore, the researchers utilized a quantitative descriptive design, which consisted of 70 visitors that are chosen through convenience sampling. To gather the data, the researchers used a validated structured questionnaire incorporating demographic information, a four-point Likert scale on sections of satisfaction for facilities and services, and, lastly, an open-ended question to unfold the problems encountered at the campsite. In analyzing the quantitative results, the researchers utilized frequency counts, weighted mean, and ANOVA. For analyzing qualitative results, NVivo software was applied. The results demonstrated that Silangan Blankspace’s facilities and services gained very satisfactory feedback from the respondents. Lastly, no significant relationship was displayed between satisfaction and demographic variables. Nonetheless, enhancements in entertainment systems, restrooms, pest control, and pathways are recommended to make Silangan Blankspace competitive among campsites in Cavite. The study serves as a guide to the management of Silangan Blankspace Campsite in improving facilities and services, ensuring higher visitor satisfaction. Keywords: Camping tourism, facilities, services, Silangan Blankspace, visitor satisfaction. Title: ASSESSING VISITOR SATISFACTION WITH THE FACILITIES AND SERVICES AT SILANGAN BLANKSPACE CAMPSITE IN SILANG, CAVITE Author: Armiguel Francisco B. Espiritu, Loraine Grace C. Bansag, Lance Borgy D.C. Fernandez, Dr. Irene S. Gueco International Journal of Management and Commerce Innovations ISSN 2348-7585 (Online) Vol. 13, Issue 2, October 2025 - March 2026 Page No: 306-317 Research Publish Journals Website: www.researchpublish.com Published Date: 29-January-2026 DOI: https://doi.org/10.5281/zenodo.18411465 Paper Download Link (Source) https://www.researchpublish.com/papers/assessing-visitor-satisfaction-with-the-facilities-and-services-at-silangan-blankspace-campsite-in-silang-cavite