Evaluating Patient Satisfaction and Usability of Telehealth Services in Plastic Surgery Clinics: A Cross-Sectional Study at a Tertiary Hospital in Riyadh, Saudi Arabia
Telehealth services in plastic surgery were perceived positively across all domains of usability. While demographic factors such as education influenced specific subscales, the overall experience was favorable. Telehealth presents a viable, efficient, and patient-satisfying alternative for surgical follow-up, with potential for broader integration in clinical practice.
Authors
- Abdulaziz F Abumelha
- Ibrahim Abdullah S Albalawi
- Mohammed Alfawzan (ORCID: https://orcid.org/0009-0004-4644-4843)
- Nouf Z. AlBattal
- Jullanar Saleh Alkhunein
- Yara N. AlMazyad
- Bushra Alhazmi
- Najla A. Saleh
Institutions
- King Saud bin Abdulaziz University for Health Sciences (SA)
- King Abdullah International Medical Research Center (SA)
- Riyadh Elm University (SA)
- National Guard Health Affairs (SA)
- University of Tabuk (SA)
Publication Details
- Journal
- Telemedicine Journal and e-Health
- Published
- 2026-01-29
- DOI
- https://doi.org/10.1177/15305627251414375
- Primary Topic
- Telemedicine and Telehealth Implementation
- Type
- article
- Field-Weighted Citation Impact
- 0.00