Evaluating Patient Satisfaction and Usability of Telehealth Services in Plastic Surgery Clinics: A Cross-Sectional Study at a Tertiary Hospital in Riyadh, Saudi Arabia

Telehealth services in plastic surgery were perceived positively across all domains of usability. While demographic factors such as education influenced specific subscales, the overall experience was favorable. Telehealth presents a viable, efficient, and patient-satisfying alternative for surgical follow-up, with potential for broader integration in clinical practice.

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Publication Details

Journal
Telemedicine Journal and e-Health
Published
2026-01-29
DOI
https://doi.org/10.1177/15305627251414375
Primary Topic
Telemedicine and Telehealth Implementation
Type
article
Field-Weighted Citation Impact
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article

Evaluating Patient Satisfaction and Usability of Telehealth Services in Plastic Surgery Clinics: A Cross-Sectional Study at a Tertiary Hospital in Riyadh, Saudi Arabia

Abdulaziz F Abumelha, Ibrahim Abdullah S Albalawi, Mohammed Alfawzan, Nouf Z. AlBattal et al.
Telemedicine Journal and e-Health
Telemedicine and Telehealth Implementation
article

Evaluating Patient Satisfaction and Usability of Telehealth Services in Plastic Surgery Clinics: A Cross-Sectional Study at a Tertiary Hospital in Riyadh, Saudi Arabia

Abdulaziz F Abumelha, Ibrahim Abdullah S Albalawi, Mohammed Alfawzan, Nouf Z. AlBattal, Jullanar Saleh Alkhunein, Yara N. AlMazyad, Bushra Alhazmi, Najla A. Saleh
article en

Abstract

Telehealth services in plastic surgery were perceived positively across all domains of usability. While demographic factors such as education influenced specific subscales, the overall experience was favorable. Telehealth presents a viable, efficient, and patient-satisfying alternative for surgical follow-up, with potential for broader integration in clinical practice.

Telemedicine Journal and e-Health
King Saud bin Abdulaziz University for Health Sciences (SA), King Abdullah International Medical Research Center (SA), Riyadh Elm University (SA), National Guard Health Affairs (SA), University of Tabuk (SA)
Good health and well-being
Openalex Percentile: Top 75%
Telemedicine and Telehealth Implementation
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Evaluating Patient Satisfaction and Usability of Telehealth Services in Plastic Surgery Clinics: A Cross-Sectional Study at a Tertiary Hospital in Riyadh, Saudi Arabia — Abdulaziz F Abumelha, Ibrahim Abdullah S Albalawi, et al. · Telemedicine Journal and e-Health (2026) | TGRS Research Map | TGRS