Characteristics Influencing Support for the National Health Service COVID-19 App in England and Wales: Findings From a Longitudinal Survey
When the app was launched, just over half of respondents were supportive, but this declined over the following 15 months. The attrition in support poses important challenges for governments to the use of apps in future pandemics. A potential reason was mistrust in the government's handling of the pandemic.
Authors
- Bob Erens (ORCID: https://orcid.org/0000-0002-4430-954X)
- Mustafa Al‐Haboubi (ORCID: https://orcid.org/0000-0001-9847-2206)
- Josephine Exley (ORCID: https://orcid.org/0000-0002-6501-0854)
- Kasim Allel (ORCID: https://orcid.org/0000-0002-2144-7181)
- Nicholas Mays
- Paul Boadu
Institutions
- University of Oxford (GB)
- London School of Hygiene & Tropical Medicine (GB)
Publication Details
- Journal
- Journal of Medical Internet Research
- Published
- 2026-01-28
- DOI
- https://doi.org/10.2196/76863
- Primary Topic
- COVID-19 Digital Contact Tracing
- Type
- article
- Field-Weighted Citation Impact
- 0.00