The Impact of Business Intelligence Applications on Supply Chain Risk Management: An Empirical Study

The primary objective of this paper is to explore the impact of business intelligence applications on supply chain risk management through a sample obtained from the Jordanian industrial companies sector. To achieve the research objectives, 185 questionnaires were collected and analyzed using partial least squares-structural equation modeling (PLS-SEM). It was concluded that all proposed hypotheses were acceptable and supported, as there was a strong and positive impact of business intelligence applications on all supply chain risk management practices. Based on this, a set of theoretical and practical recommendations was developed to contribute to enhancing the effectiveness of supply chain risk management.

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Publication Details

Journal
International Journal of Academic Research in Business and Social Sciences
Published
2026-01-25
DOI
https://doi.org/10.6007/ijarbss/v16-i1/27449
Primary Topic
Organizational and Employee Performance
Type
article
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article

The Impact of Business Intelligence Applications on Supply Chain Risk Management: An Empirical Study

Dina Al-Natour, T. Ramayah
International Journal of Academic Research in Business and Social Sciences
Organizational and Employee Performance
article

The Impact of Business Intelligence Applications on Supply Chain Risk Management: An Empirical Study

Dina Al-Natour, T. Ramayah
article en

Abstract

The primary objective of this paper is to explore the impact of business intelligence applications on supply chain risk management through a sample obtained from the Jordanian industrial companies sector. To achieve the research objectives, 185 questionnaires were collected and analyzed using partial least squares-structural equation modeling (PLS-SEM). It was concluded that all proposed hypotheses were acceptable and supported, as there was a strong and positive impact of business intelligence applications on all supply chain risk management practices. Based on this, a set of theoretical and practical recommendations was developed to contribute to enhancing the effectiveness of supply chain risk management.

International Journal of Academic Research in Business and Social SciencesVol. 16(1)
Openalex Percentile: Top 78%
Organizational and Employee Performance
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