Математична модель розрахунку рівня компетентності експерта

In the context of the rapid development of information technologies, software quality is becoming critical for the successful operation of organizations in various industries. The growing complexity of modern software solutions requires the involvement of highly qualified specialists in software testing and quality assessment, capable of effectively identifying shortcomings and ensuring that the product meets established standards. At the same time, assessing the level of competence of such experts remains a difficult task, which is often based on subjective criteria and methods. The relevance of the study is due to the acute need of the modern IT market for objective tools for assessing the professional level of specialists, especially in the field of software quality assurance. Traditional approaches to qualification assessment, such as interviews, test tasks or resume analysis, often do not provide a complete and objective picture of the expert's competence. This problem becomes especially acute in the conditions of the global labor market, when companies are forced to evaluate specialists remotely, relying only on a limited set of data on their experience and skills. Today, software has become an integral part of many areas of our everyday life - from automation and optimization of production processes to creating comfort for an individual. The object of the study is the process of determining the level of competence of experts in software quality assessment. The subject of the study is a mathematical model for calculating the level of competence of an expert. The practical value of the results of the work is determined by the possibility of using the developed system by HR managers for effective selection of specialists, by heads of QA departments for the formation of balanced testing teams, by certification centers for objective assessment of competence, as well as by the experts themselves for planning their own professional development. Conclusion the developed mathematical model for calculating the level of competence of an expert allows you to reduce the time for assessing the competence of specialists, minimize the influence of subjective factors when making personnel decisions, and optimize the distribution of human resources in software development and testing projects.