Compassionate leadership in healthcare: creating a culture where every voice matters

Nurses and other healthcare professionals are required to provide care in an increasingly pressured and complex environment, placing greater demands on the workforce. Compassionate leadership offers a values-driven alternative to traditional hierarchical leadership. Rooted in empathy, active listening and meaningful action, compassionate leadership can help to establish psychological safety, whereby team members feel safe to speak up, raise concerns, share ideas and learn from mistakes without fear of blame or punishment. This article explores the critical relevance of this leadership approach for modern nursing and explains how it aligns with the evolving needs of the healthcare workforce. It also offers practical, evidence-based approaches for nurses to embed compassionate leadership into their daily practice, promoting inclusive, supportive and empowered teams where every voice is truly heard and valued.

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Publication Details

Journal
Nursing Standard
Published
2026-01-26
DOI
https://doi.org/10.7748/ns.2026.e12617
Primary Topic
Healthcare professionals’ stress and burnout
Type
article
Field-Weighted Citation Impact
0.00
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article

Compassionate leadership in healthcare: creating a culture where every voice matters

Stephanie Louise Heyes
Nursing Standard
Healthcare professionals’ stress and burnout
article

Compassionate leadership in healthcare: creating a culture where every voice matters

Stephanie Louise Heyes
article en

Abstract

Nurses and other healthcare professionals are required to provide care in an increasingly pressured and complex environment, placing greater demands on the workforce. Compassionate leadership offers a values-driven alternative to traditional hierarchical leadership. Rooted in empathy, active listening and meaningful action, compassionate leadership can help to establish psychological safety, whereby team members feel safe to speak up, raise concerns, share ideas and learn from mistakes without fear of blame or punishment. This article explores the critical relevance of this leadership approach for modern nursing and explains how it aligns with the evolving needs of the healthcare workforce. It also offers practical, evidence-based approaches for nurses to embed compassionate leadership into their daily practice, promoting inclusive, supportive and empowered teams where every voice is truly heard and valued.

Nursing StandardVol. 41(3)
University of Lancashire (GB)
Peace, Justice and strong institutions
Openalex Percentile: Top 80%
Healthcare professionals’ stress and burnout
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