“Can She Handle It?” Women Delivery Drivers and the Gendered Politics of Hanoi’s Streets

On Hanoi’s crowded streets, women app‐based motorbike delivery drivers carve out precarious yet essential roles in the city’s mobility landscape. In this article we examine these drivers’ everyday experiences, highlighting the gendered challenges they face in a profession still widely male‐dominated. Drawing on 34 in‐depth interviews, we explore how these women navigate public scepticism about their capabilities, manage the physical and logistical demands of street‐based work, and respond to harassment by male customers. Our study reveals that women drivers develop a range of tactics to sustain their livelihoods and ensure personal safety, from carefully selecting passengers and routes, devising deliberate narratives for questionable customers, to forming informal peer networks. By centring the perspectives of women delivery drivers, we contribute to broader debates on the gendered dimensions of platform livelihoods and urban mobility. We position Hanoi’s streets not only as sites of economic activity but as contested public spaces where safety, access, and belonging are unevenly distributed. Tracing how women drivers tactically navigate harassment, infrastructural shortcomings, and algorithmic control, we engage with concerns about the (re)configuration of streets as multifunctional yet exclusionary environments. These drivers’ experiences reveal the persistent gendered frictions embedded in Hanoi’s streets, raising critical questions about whose needs, security, and visibility are prioritized in emerging urban mobility futures.

Authors

Institutions

Publication Details

Journal
Urban Planning
Published
2026-01-26
DOI
https://doi.org/10.17645/up.10896
Citations
1
Primary Topic
Digital Economy and Work Transformation
Type
article
Field-Weighted Citation Impact
55.57
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
article

“Can She Handle It?” Women Delivery Drivers and the Gendered Politics of Hanoi’s Streets

Ngô Thúy Hạnh, Sarah Turner
1 citations
Urban Planning
Digital Economy and Work Transformation
55.57
article

“Can She Handle It?” Women Delivery Drivers and the Gendered Politics of Hanoi’s Streets

Ngô Thúy Hạnh, Sarah Turner
article en
1 citations

Abstract

On Hanoi’s crowded streets, women app‐based motorbike delivery drivers carve out precarious yet essential roles in the city’s mobility landscape. In this article we examine these drivers’ everyday experiences, highlighting the gendered challenges they face in a profession still widely male‐dominated. Drawing on 34 in‐depth interviews, we explore how these women navigate public scepticism about their capabilities, manage the physical and logistical demands of street‐based work, and respond to harassment by male customers. Our study reveals that women drivers develop a range of tactics to sustain their livelihoods and ensure personal safety, from carefully selecting passengers and routes, devising deliberate narratives for questionable customers, to forming informal peer networks. By centring the perspectives of women delivery drivers, we contribute to broader debates on the gendered dimensions of platform livelihoods and urban mobility. We position Hanoi’s streets not only as sites of economic activity but as contested public spaces where safety, access, and belonging are unevenly distributed. Tracing how women drivers tactically navigate harassment, infrastructural shortcomings, and algorithmic control, we engage with concerns about the (re)configuration of streets as multifunctional yet exclusionary environments. These drivers’ experiences reveal the persistent gendered frictions embedded in Hanoi’s streets, raising critical questions about whose needs, security, and visibility are prioritized in emerging urban mobility futures.

Urban PlanningVol. 11
McGill University (CA)
Reduced inequalities
Openalex Percentile: Top 1%
Digital Economy and Work Transformation
55.57
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.