Factors affecting reporting of patient safety incidents in the Eastern Cape primary health care

Nurses receive minimal support from managers, have inadequate knowledge of patient safety incidents (PSI) reporting and guidelines, insufficient resources and high staff workloads, which need to be addressed in order to improve PSI reporting. Nurses require a supportive work environment, with encouragement from colleagues, management and the Department of Health.Contribution: Recommendations are provided for nursing education, research and practice to enhance nurses' understanding and proficiency with PSI reporting, thereby ensuring quality of nursing care and patient safety.