The Effect of Boxing Club Service Quality on Elementary School Students’Satisfaction with Participation in Sports Activities

The purpose of this study was to examine the relationship between boxing club service quality and elementary school students’ satisfaction with participation in sports activities. The participants of this study were 370 elementary school students who were not registered as elite athletes, recruited from 37 boxing clubs across South Korea (excluding the mountainous regions of Jeju Island and Ulleungdo). Among the collected responses, 361 questionnaires were used for analysis after excluding 9 deemed insincere. The research methods were SPSS 24.0 and AMOS 23.0, and frequency analysis, factor analysis, t-tests, one-way ANOVA, multiple regression analysis, and Scheffé’s post-hoc test were conducted to identify demographic characteristics. Also, confirmatory factor analysis, Cronbach’s α coefficient analysis, and correlation analysis were performed to ensure the validity and reliability of the measurement tools. The findings are as follows. First, the service quality of boxing clubs significantly influenced elementary school students’ satisfaction with participation in sports activities depending on the students’ gender. Second, the service quality according to grade was found to have an effect on participation satisfaction. Third, the service quality according to career was found to have an effect on participation satisfaction. Fourth, the service quality according to the number of times was found to have an effect on participation satisfaction. Fifth, Service quality was found to have an effect on participation satisfaction.