Research on Digital Platform User Retention Strategies and Marketing Model Optimization from a Data-Driven Perspective

This review paper synthesizes existing research on digital platform user retention strategies and marketing model optimization from a data-driven perspective. It examines various approaches employed by platforms to enhance user engagement and loyalty, leveraging data analytics to personalize experiences and improve marketing effectiveness. The review encompasses an historical overview of user retention techniques, delving into the evolution of marketing models in the digital age. Core themes explored include data-driven personalization, behavioral targeting, and dynamic pricing strategies. A comparative analysis of different retention models is presented, highlighting their strengths and weaknesses, and addressing the challenges associated with data privacy and algorithmic bias. Furthermore, the paper explores future research directions, anticipating the impact of emerging technologies such as AI and blockchain on user retention and marketing practices. This review aims to provide a comprehensive understanding of the data-driven landscape of user retention, offering insights for both academics and practitioners.

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Publication Details

Journal
CLOK (University of Central Lancashire)
Published
2026-01-20
Primary Topic
Digital Marketing and Social Media
Type
article
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article

Research on Digital Platform User Retention Strategies and Marketing Model Optimization from a Data-Driven Perspective

Robert L. Chen, Simon Richards
CLOK (University of Central Lancashire)
Digital Marketing and Social Media
article

Research on Digital Platform User Retention Strategies and Marketing Model Optimization from a Data-Driven Perspective

Robert L. Chen, Simon Richards
article en

Abstract

This review paper synthesizes existing research on digital platform user retention strategies and marketing model optimization from a data-driven perspective. It examines various approaches employed by platforms to enhance user engagement and loyalty, leveraging data analytics to personalize experiences and improve marketing effectiveness. The review encompasses an historical overview of user retention techniques, delving into the evolution of marketing models in the digital age. Core themes explored include data-driven personalization, behavioral targeting, and dynamic pricing strategies. A comparative analysis of different retention models is presented, highlighting their strengths and weaknesses, and addressing the challenges associated with data privacy and algorithmic bias. Furthermore, the paper explores future research directions, anticipating the impact of emerging technologies such as AI and blockchain on user retention and marketing practices. This review aims to provide a comprehensive understanding of the data-driven landscape of user retention, offering insights for both academics and practitioners.

CLOK (University of Central Lancashire)
Industry, innovation and infrastructure
Openalex Percentile: Top 82%
Digital Marketing and Social Media
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Research on Digital Platform User Retention Strategies and Marketing Model Optimization from a Data-Driven Perspective — Robert L. Chen, Simon Richards · CLOK (University of Central Lancashire) (2026) | TGRS Research Map | TGRS