Social Conformity to Bots

This study explored the impact of social conformity when participants encountered unanimous responses from bots to both objective and subjective questions. Seventy-two participants from Heidelberg University participated in a simulated “Quiz Show”, answering general knowledge and opinion-based questions on economic policy. Using a within-subject design, participants first responded independently, then saw answers from three bots modeled after Asch’s classic conformity studies, which were displayed with usernames and profile pictures generated by artificial intelligence. The results showed significant conformity for both objective and subjective questions, regardless of whether the bot responses aligned with or opposed the initial beliefs of the participants. Gender differences emerged, with women showing higher conformity rates, as well as conformity in objective and subjective contexts appeared to be driven by distinct personality traits.

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Publication Details

Journal
Societies
Published
2026-01-22
DOI
https://doi.org/10.3390/soc16010038
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
0.00

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article

Social Conformity to Bots

Laszlo Erdey, Tamas Olah
Societies
AI in Service Interactions
article

Social Conformity to Bots

Laszlo Erdey, Tamas Olah
article en

Abstract

This study explored the impact of social conformity when participants encountered unanimous responses from bots to both objective and subjective questions. Seventy-two participants from Heidelberg University participated in a simulated “Quiz Show”, answering general knowledge and opinion-based questions on economic policy. Using a within-subject design, participants first responded independently, then saw answers from three bots modeled after Asch’s classic conformity studies, which were displayed with usernames and profile pictures generated by artificial intelligence. The results showed significant conformity for both objective and subjective questions, regardless of whether the bot responses aligned with or opposed the initial beliefs of the participants. Gender differences emerged, with women showing higher conformity rates, as well as conformity in objective and subjective contexts appeared to be driven by distinct personality traits.

SocietiesVol. 16(1)
University of Debrecen (HU)
Universität Heidelberg
Gender equality
Openalex Percentile: Top 81%
AI in Service Interactions
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