Identifying Factors Associated With Patient Portal and Synchronous Telehealth Use Across Age Groups in the Postpandemic Era: Retrospective Analysis of the Health Information National Trends Survey

Telehealth usage among older adults differs in subtle ways from other age groups, and the factors driving adoption vary between patient portals and synchronous care. These findings underscore the need for age- and context-specific strategies to enhance the uptake of both types of services.