Conflict and Coordination Mechanisms in Family Travel

The existing literature reveals a lack of research on conflict and coordination mechanisms in family travel. This study extends generational theory by qualitatively examining real travel experiences among three-generation Chinese families. The findings identify conflicts arising from differences in perspectives, decision-making, preferences, and health concerns. These conflicts are managed through five coordination mechanisms: compartmentalized coordination, rotational responsibility, strategic compromise, consensus building, and authoritative decision-making. By applying intergenerational theory and social exchange theory, this research deepens the understanding of how Chinese families navigate intergenerational dynamics during travel. It contributes to the literature by highlighting culturally embedded coordination patterns that maintain harmony and ensure collective satisfaction in family travel contexts. It also offers practical implications for developing targeted marketing strategies for family-oriented tourism products.

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Publication Details

Journal
Journal of Hospitality & Tourism Research
Published
2026-01-21
DOI
https://doi.org/10.1177/10963480261420317
Primary Topic
Diverse Aspects of Tourism Research
Type
article
Field-Weighted Citation Impact
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article

Conflict and Coordination Mechanisms in Family Travel

Bo Wendy Gao, Jiaxiao Feng, Shuo Yu, Xi Li
Journal of Hospitality & Tourism Research
Diverse Aspects of Tourism Research
article

Conflict and Coordination Mechanisms in Family Travel

Bo Wendy Gao, Jiaxiao Feng, Shuo Yu, Xi Li
article en

Abstract

The existing literature reveals a lack of research on conflict and coordination mechanisms in family travel. This study extends generational theory by qualitatively examining real travel experiences among three-generation Chinese families. The findings identify conflicts arising from differences in perspectives, decision-making, preferences, and health concerns. These conflicts are managed through five coordination mechanisms: compartmentalized coordination, rotational responsibility, strategic compromise, consensus building, and authoritative decision-making. By applying intergenerational theory and social exchange theory, this research deepens the understanding of how Chinese families navigate intergenerational dynamics during travel. It contributes to the literature by highlighting culturally embedded coordination patterns that maintain harmony and ensure collective satisfaction in family travel contexts. It also offers practical implications for developing targeted marketing strategies for family-oriented tourism products.

Journal of Hospitality & Tourism Research
China Tourism Academy (CN), Guilin University of Technology (CN), Central China Normal University (CN), College of Tourism (BG), City University of Macau (MO)
Decent work and economic growth
Openalex Percentile: Top 84%
Diverse Aspects of Tourism Research
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Conflict and Coordination Mechanisms in Family Travel — Bo Wendy Gao, Jiaxiao Feng, et al. · Journal of Hospitality & Tourism Research (2026) | TGRS Research Map | TGRS