Reckoning With the Ideal Worker Body: A Qualitative Study of Workers in Chronic Pain

Implicit in the ideal worker norm is the assumption of the ideal worker body, a body that is always ready and willing to meet work demands. Yet, bodies vary in their ability to meet this ideal. Through a qualitative study of 66 workers in chronic pain, we build theory on the experience of a chronic, stigmatized deviation from the ideal worker body. Our analysis uncovered that as informants’ pain interfered with their work, they attempted to pass as ideal-worker-bodied. However, attempting to pass ultimately increased their pain and its interference with their work, thus catapulting them into a vicious cycle. For two thirds of our informants, this cycle led to their pain becoming intolerable, forcing them to reckon with pervasive ableist norms as they turned to medical professionals for help. Informants who received validating cues from medical professionals were better able to relinquish, albeit with difficulty, the ideal worker body as necessary. They came to accept an alternative to the ideal worker body: a sufficient worker body. Informants who received invalidating cues continued in the vicious cycle of striving for the ideal worker body. Our findings contribute to scholarship on bodies at work, stigma at work, and the ideal worker norm.

Authors

Institutions

Publication Details

Journal
Academy of Management Journal
Published
2026-01-22
DOI
https://doi.org/10.5465/amj.2023.0511
Citations
1
Primary Topic
Emotional Labor in Professions
Type
article
Field-Weighted Citation Impact
55.57
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
article

Reckoning With the Ideal Worker Body: A Qualitative Study of Workers in Chronic Pain

Beth S. Schinoff, Elana Feldman, Njoke Thomas, Kim Rocheville
1 citations
Academy of Management Journal
Emotional Labor in Professions
55.57
article

Reckoning With the Ideal Worker Body: A Qualitative Study of Workers in Chronic Pain

Beth S. Schinoff, Elana Feldman, Njoke Thomas, Kim Rocheville
article en
1 citations

Abstract

Implicit in the ideal worker norm is the assumption of the ideal worker body, a body that is always ready and willing to meet work demands. Yet, bodies vary in their ability to meet this ideal. Through a qualitative study of 66 workers in chronic pain, we build theory on the experience of a chronic, stigmatized deviation from the ideal worker body. Our analysis uncovered that as informants’ pain interfered with their work, they attempted to pass as ideal-worker-bodied. However, attempting to pass ultimately increased their pain and its interference with their work, thus catapulting them into a vicious cycle. For two thirds of our informants, this cycle led to their pain becoming intolerable, forcing them to reckon with pervasive ableist norms as they turned to medical professionals for help. Informants who received validating cues from medical professionals were better able to relinquish, albeit with difficulty, the ideal worker body as necessary. They came to accept an alternative to the ideal worker body: a sufficient worker body. Informants who received invalidating cues continued in the vicious cycle of striving for the ideal worker body. Our findings contribute to scholarship on bodies at work, stigma at work, and the ideal worker norm.

Academy of Management Journal
Boston College (US), Creighton University (US), University of Massachusetts Lowell (US), University of Delaware (US)
Openalex Percentile: Top 1%
Emotional Labor in Professions
55.57
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.