Erratum: Do we message with empowerment, empathy, or collectivity? A social media campaign microtargeting young Americans to encourage engagement with a bilingual COVID-19 chatbot

It has come to the attention of the publisher that article, Sangha, P., Weeks, R., Miller, E., Sedoc, J., Lacey, H., Liang, C., and Agarwal, S. (2025), “Do we message with empowerment, empathy, or collectivity? A social media campaign microtargeting young Americans to encourage engagement with a bilingual COVID-19 chatbot” Journal of Social Marketing, Vol. 15 No. 4, pp. 426–446. Link to the cited article., did not indicate the co-first authorship of Pooja Sangha and Rose Weeks.Pooja Sangha and Rose Weeks are joint first authors and contributed equally to this work.This error was introduced during the article publication process, for which the publisher apologizes.

Publication Details

Journal
Journal of Social Marketing
Published
2026-01-21
DOI
https://doi.org/10.1108/jsocm-12-2025-0381
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
0.00
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article

Erratum: Do we message with empowerment, empathy, or collectivity? A social media campaign microtargeting young Americans to encourage engagement with a bilingual COVID-19 chatbot

Journal of Social Marketing
AI in Service Interactions
article

Erratum: Do we message with empowerment, empathy, or collectivity? A social media campaign microtargeting young Americans to encourage engagement with a bilingual COVID-19 chatbot

article en

Abstract

It has come to the attention of the publisher that article, Sangha, P., Weeks, R., Miller, E., Sedoc, J., Lacey, H., Liang, C., and Agarwal, S. (2025), “Do we message with empowerment, empathy, or collectivity? A social media campaign microtargeting young Americans to encourage engagement with a bilingual COVID-19 chatbot” Journal of Social Marketing, Vol. 15 No. 4, pp. 426–446. Link to the cited article., did not indicate the co-first authorship of Pooja Sangha and Rose Weeks.Pooja Sangha and Rose Weeks are joint first authors and contributed equally to this work.This error was introduced during the article publication process, for which the publisher apologizes.

Journal of Social Marketing
Reduced inequalities
Openalex Percentile: Top 83%
AI in Service Interactions
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Erratum: Do we message with empowerment, empathy, or collectivity? A social media campaign microtargeting young Americans to encourage engagement with a bilingual COVID-19 chatbot · Journal of Social Marketing (2026) | TGRS Research Map | TGRS