Gender Concordance and Patient Outcomes in Indian Telemedicine: Retrospective Cross-Sectional Quantitative Study of 286,000 Consultations
GC in telemedicine has a context-dependent impact. While it does not independently predict clinical recovery, it meaningfully shapes patient satisfaction. These findings highlight that gender sensitivity training and context-specific communication approaches may enhance telemedicine experiences in culturally sensitive domains. Integrating awareness of gender dynamics into telehealth design and policy could strengthen patient trust and engagement in virtual care. Future research should explore specialty-specific dynamics and improve follow-up response rates to better assess clinical outcomes.
Authors
- Vishalkumar Jani (ORCID: https://orcid.org/0000-0001-9207-6499)
- Nafisa Fatima Maria Vaz (ORCID: https://orcid.org/0000-0002-2282-417X)
Institutions
- Goa University (IN)
- Wipro (India) (IN)
Publication Details
- Journal
- Journal of Medical Internet Research
- Published
- 2026-01-20
- DOI
- https://doi.org/10.2196/78311
- Primary Topic
- Patient-Provider Communication in Healthcare
- Type
- article
- Field-Weighted Citation Impact
- 0.00