The Role of E-Learning in Improving the Quality of Higher Education: Case Study: University of Science and Technology

Abstract: The study aimed to identify the role of e-learning in improving the quality of education at University of Science and Technology - Hadhramout. To achieve the study objectives, the descriptive analytical approach was used, in addition to the (SPSS v25) program to analyze the study data, relying on the questionnaire as a tool for data collection. The study community included all faculty members at University of Science and Technology - Hadhramout, and the number of community members reached (80) academics. Due to the small size of the community, it was decided to conduct a comprehensive survey of all members of the study community, where (80) questionnaires were distributed, and the response rate was (96%), thus the sample became (74) individuals. The study reached a set of results, the most important of which are: There is a statistically significant effect between e-learning and improving the quality of education at University of Science and Technology - Hadhramout in all its dimensions, individually and collectively. The technical skills dimension was the most influential among the dimensions. The study recommended the necessity of investing in the University of Science and Technology in improving and developing the technological infrastructure to ensure the provision of e-learning systems in an effective manner that supports the needs of all students and faculty members. The study also recommended the necessity of increasing the university’s interest in improving and developing study methods by using modern methods to enhance the educational process as a teaching tool that allows the university to proceed according to studied practical steps that guarantee improving the quality of education. The university’s importance in testing and evaluation is achieved by setting clear and measurable criteria for developing and evaluating tests through a competent team, and by addressing errors immediately and benefiting from feedback. The study also recommended the necessity of focusing on technical skills through training courses and workshops. The study also recommended the necessity of exerting diligent efforts and giving greater attention to improving the quality of education by providing a suitable educational environment such as devices and the internet.