Key drivers of organizational resilience in healthcare: a dynamic capabilities perspective
This study extends DCT into the underexplored healthcare domain and provides empirical grounding through multi-stakeholder perspectives. A dual-lens account - integrating professional and patient views - shows how resilience is both enacted within organizations and experienced in care delivery. The identification of novel microfoundations enriches theoretical understanding and offers practical strategies for healthcare leaders.
Authors
- Ashu Sharma (ORCID: https://orcid.org/0000-0003-4317-7503)
- Amita Shivhare
- Manjari Srivastava
- Sandeep Mishra
Institutions
- Narsee Monjee Institute of Management Studies (IN)
- K J Somaiya Medical College (IN)
Publication Details
- Journal
- Journal of Health Organization and Management
- Published
- 2026-01-20
- DOI
- https://doi.org/10.1108/jhom-06-2025-0354
- Citations
- 1
- Primary Topic
- Supply Chain Resilience and Risk Management
- Type
- article
- Field-Weighted Citation Impact
- 53.89