No Band-Aids for papercuts: understanding and addressing challenges of administrative workload in primary care in Canada
Inefficient tools (e.g. some electronic medical records, lack of interconnectivity between information systems, lengthy forms), lack of documentation of processes, lack of training, loss of autonomy over decision-making, interprofessional tensions embedded in system challenges, and Band-Aid solutions to complex problems all increased administrative workload in primary care.
Authors
- Erin Palmer
- Rachel Thelen
- Julie Easley (ORCID: https://orcid.org/0000-0002-1711-1343)
- Melanie Mooney
- Lindsay Hedden (ORCID: https://orcid.org/0000-0001-9552-1324)
- François Gallant (ORCID: https://orcid.org/0000-0001-8891-3709)
- Catherine Moravac (ORCID: https://orcid.org/0000-0002-3000-4980)
- Mathew Grandy
- Agnes Grudniewicz (ORCID: https://orcid.org/0000-0003-2960-8178)
- Fiona Bergin
- Myles Leslie
- Joshua Tracey
- M Ruth Lavergne
Institutions
- Dalhousie University (CA)
- University of Ottawa (CA)
- University of Calgary (CA)
- Simon Fraser University (CA)
- Horizon Health Network (CA)
- Nova Scotia Health Authority (CA)
- Vitalité Health Network (CA)
Publication Details
- Journal
- Family Practice
- Published
- 2025-11-04
- DOI
- https://doi.org/10.1093/fampra/cmaf089
- Primary Topic
- Healthcare Systems and Technology
- Type
- article
- Field-Weighted Citation Impact
- 0.00
Funders
- Research Nova Scotia