Communication Challenges and Mitigation Strategies in Primary Care Virtual Consultations: Qualitative Study
This study highlights communication gaps in virtual consultations and proposes actionable mitigation strategies. Tailored use of virtual modalities, supported by structured training and policy efforts, is essential to ensure effective and safe remote communication.
Authors
- Tetiana Lunova (ORCID: https://orcid.org/0000-0003-0346-2326)
- Ahmed Alboksmaty (ORCID: https://orcid.org/0000-0001-5570-3609)
- Ana-Luisa Neves
- Ara Darzi
Institutions
- Imperial College London (GB)
Publication Details
- Journal
- Journal of Medical Internet Research
- Published
- 2026-01-20
- DOI
- https://doi.org/10.2196/79399
- Citations
- 1
- Primary Topic
- Patient-Provider Communication in Healthcare
- Type
- article
- Field-Weighted Citation Impact
- 46.02