Standardizing the User Experience in Urban Geoportals: An Integrated Model for Urban Experience

Urban geoportals are gaining ground globally. In this regard, integrating the ideals of user experience (UX) or UX with the urban geoportals would possibly usher in an era of better experiences and provisioning of services. We studied the fundamental theories of user experience, geoportals, and map visualization and proposed a way for their integration. The integrated model for urban experience is proposed as the integrated module for enhancing user experience and satisfaction. It would amplify the experiential quotient of the user by enabling accessibility, usefulness, usability, emotive responses and visual efficacy. Besides, all these also make service provisioning and emergency response faster and more efficient. However, the integration suffers from some hindrances, mostly extrinsic. Resolving these obstacles promises a prosperous future for the UX-urban geoportal alignment.