Trust Begins at Home: How Korean Seniors Enter AI Systems
Older adults often meet new technologies through people they trust, not tutorials or manuals. First impressions are shaped through trusted relationships and the emotions that surround those introductions. Designing for adoption, then, means designing for warmth, trust, and reassurance---not just for usability.
Authors
- Hajin Lim (ORCID: https://orcid.org/0000-0002-4746-2144)
- Joonhwan Lee (ORCID: https://orcid.org/0000-0002-3115-4024)
- Esther Hehsun Kim (ORCID: https://orcid.org/0000-0002-9576-4411)
- Seo Hyeong Kim (ORCID: https://orcid.org/0009-0003-9069-7998)
Institutions
- Seoul National University (KR)
Publication Details
- Journal
- XRDS Crossroads The ACM Magazine for Students
- Published
- 2025-09-01
- DOI
- https://doi.org/10.1145/3778052
- Primary Topic
- Technology Use by Older Adults
- Type
- article
- Field-Weighted Citation Impact
- 0.00