Key drivers affecting e-commerce adoption in individual business households in Vietnam

This research investigates the factors that impact the adoption of e-commerce by individual business households in Vietnam. Data was gathered from a survey of 525 business households across the country. The methodology involved using Exploratory Factor Analysis (EFA) to determine the key factors influencing e-commerce use. Subsequently, regression analysis was applied to assess how these identified factors relate to the ability of these business households to utilize e-commerce. The article's result shows five key determinants that affect individual business households' intention to participate in e-commerce: Government regulations, perception, technological infrastructure, business environment, and resources. The finding exposes that all five factors above have a significant impact on the decision-making process to use e-commerce for online business of individual businesses household in Vietnam.

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Publication Details

Journal
Zenodo (CERN European Organization for Nuclear Research)
Published
2026-01-15
DOI
https://doi.org/10.5281/zenodo.18252476
Primary Topic
Technology Adoption and User Behaviour
Type
article
Field-Weighted Citation Impact
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article

Key drivers affecting e-commerce adoption in individual business households in Vietnam

Pham Thi Phuong1, Phan Thi Ha Cham2*, Than Thi Huyen Mai3
Zenodo (CERN European Organization for Nuclear Research)
Technology Adoption and User Behaviour
article

Key drivers affecting e-commerce adoption in individual business households in Vietnam

Pham Thi Phuong1, Phan Thi Ha Cham2*, Than Thi Huyen Mai3
article en

Abstract

This research investigates the factors that impact the adoption of e-commerce by individual business households in Vietnam. Data was gathered from a survey of 525 business households across the country. The methodology involved using Exploratory Factor Analysis (EFA) to determine the key factors influencing e-commerce use. Subsequently, regression analysis was applied to assess how these identified factors relate to the ability of these business households to utilize e-commerce. The article's result shows five key determinants that affect individual business households' intention to participate in e-commerce: Government regulations, perception, technological infrastructure, business environment, and resources. The finding exposes that all five factors above have a significant impact on the decision-making process to use e-commerce for online business of individual businesses household in Vietnam.

Zenodo (CERN European Organization for Nuclear Research)
Openalex Percentile: Top 87%
Technology Adoption and User Behaviour
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