Digital transformation of public administration: challenges and solutions

The purpose of the study is to identify the consequences of the digital transformation of the mechanism of public administration in conditions of uncertainty to achieve the sustainability of the system, taking into account the influences of different cultural environments and political regimes. The development of the information society is characterized by permanent changes that are caused by the influence of various factors. Their influence turns the development of society into a series of challenges and threats, crises, the relief of which is the function of the public administration system. To recognize them, the management system must be responsive to the changing demands and expectations of society, which are becoming more individual and broadcast through social networks and digital platforms. A new reality is emerging in which, thanks to digitalization, relations between government and society are becoming subject-to-subject. What does the digital transformation of public administration bring with it: benefits or risks? What are the differences between e-government and digital government? Which digital models of political regimes are most effective in conditions of social diversity and crises? How effective are the tools of the digital state for coordinating interests? The methods used in the process of writing this article were: a comparative analysis of administrative practices of different countries in the context of digitalization, a quantitative analysis of statistics and empirical data from the WGI. The main conclusions of the study are the following: digital technologies play an important role in achieving the sustainability of management systems in times of crisis, they are used as a means of controlling behavior, affecting not only information, but also in fact. According to a number of parameters, the digital version of the authoritarian political regime proves to be more effective and stable in times of crisis, compared with the digital version of the democratic model. The theoretical significance of the study lies in identifying the correlation of the consequences of the digital transformation of the public administration system with achieving sustainability in conditions of uncertainty; in determining the influence of cultural factors and types of political regimes on the speed of implementation of digital technologies in the public administration system in order to increase their sustainability and effectiveness in digital platform societies.