Three-year trends and seasonal variation in patient satisfaction with primary health care services in Saudi Arabia: results from the national patient experience measurement program (2022–2024)

Patient satisfaction with PHC services in Saudi Arabia improved significantly between 2022 and 2024, with evidence of seasonal patterns. These findings emphasize the importance of using national patient experience data to strengthen patient-centered reforms, promote equity, and guide evidence-based PHC quality improvement and policy design.

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Publication Details

Journal
Frontiers in Public Health
Published
2026-01-14
DOI
https://doi.org/10.3389/fpubh.2025.1727345
Primary Topic
Patient Satisfaction in Healthcare
Type
article
Field-Weighted Citation Impact
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article

Three-year trends and seasonal variation in patient satisfaction with primary health care services in Saudi Arabia: results from the national patient experience measurement program (2022–2024)

Motab Aljohani
Frontiers in Public Health
Patient Satisfaction in Healthcare
article

Three-year trends and seasonal variation in patient satisfaction with primary health care services in Saudi Arabia: results from the national patient experience measurement program (2022–2024)

Motab Aljohani
article en

Abstract

Patient satisfaction with PHC services in Saudi Arabia improved significantly between 2022 and 2024, with evidence of seasonal patterns. These findings emphasize the importance of using national patient experience data to strengthen patient-centered reforms, promote equity, and guide evidence-based PHC quality improvement and policy design.

Frontiers in Public HealthVol. 13
Saudi Electronic University (SA)
Openalex Percentile: Top 90%
Patient Satisfaction in Healthcare
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