Integrating Deep Learning and NLP in AI Chatbots for Education and Mental Health: A State-of-the-Art Review

Artificial Intelligence (AI)–based chatbot?solutions have been capturing increasing attention as tools from which to re-imagine education and mental health support infrastructures. Through a combination of Natural Language Processing (NLP) and deep learning methods, such agents are able?to deliver personalized learning support as well as administrative assistance and initial mental health counseling. The present survey reviews the most recent work (mainly in years 2023–2025) on AI-based chatbots for education and psychology, covering architectures, datasets,?evaluation measures as well as pros and cons and ethical issues. This review highlights research gaps and suggests future work aimed?at building integrated, ethical and human-centered chatbot systems in higher education.

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Publication Details

Journal
Iconic Research and Engineering Journals
Published
2026-01-13
DOI
https://doi.org/10.64388/irev9i7-1713505
Primary Topic
Digital Mental Health Interventions
Type
article
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0.00
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article

Integrating Deep Learning and NLP in AI Chatbots for Education and Mental Health: A State-of-the-Art Review

Rajinder Kumar, Navjot Kaur
Iconic Research and Engineering Journals
Digital Mental Health Interventions
article

Integrating Deep Learning and NLP in AI Chatbots for Education and Mental Health: A State-of-the-Art Review

Rajinder Kumar, Navjot Kaur
article en

Abstract

Artificial Intelligence (AI)–based chatbot?solutions have been capturing increasing attention as tools from which to re-imagine education and mental health support infrastructures. Through a combination of Natural Language Processing (NLP) and deep learning methods, such agents are able?to deliver personalized learning support as well as administrative assistance and initial mental health counseling. The present survey reviews the most recent work (mainly in years 2023–2025) on AI-based chatbots for education and psychology, covering architectures, datasets,?evaluation measures as well as pros and cons and ethical issues. This review highlights research gaps and suggests future work aimed?at building integrated, ethical and human-centered chatbot systems in higher education.

Iconic Research and Engineering JournalsVol. 9(7)
Industry, innovation and infrastructure
Openalex Percentile: Top 91%
Digital Mental Health Interventions
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