Consumer ethnocentrism and political identity in value formation within public health communication for healthcare products: evidence from China

This study extended TAM-VAM to the context of credence goods, highlighting that consumer decision-making in healthcare markets is driven less by functional utility and more by trust-based value formation mechanisms. It also empirically confirmed that consumer ethnocentrism and political identity are sociocultural moderating factors that strengthen the cognitive and emotional value transfer. From a practical and policy-oriented perspective, the findings suggest that healthcare communication and public health strategies should emphasize credibility-enhancing messages, transparent information disclosure, and culturally resonant personalization to foster preventive health consumption and reinforce public trust.

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Publication Details

Journal
Frontiers in Public Health
Published
2026-01-14
DOI
https://doi.org/10.3389/fpubh.2025.1693501
Primary Topic
Technology Adoption and User Behaviour
Type
article
Field-Weighted Citation Impact
0.00
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article

Consumer ethnocentrism and political identity in value formation within public health communication for healthcare products: evidence from China

Donger Zhang, Sang-Do Park, Ruixia Ji
Frontiers in Public Health
Technology Adoption and User Behaviour
article

Consumer ethnocentrism and political identity in value formation within public health communication for healthcare products: evidence from China

Donger Zhang, Sang-Do Park, Ruixia Ji
article en

Abstract

This study extended TAM-VAM to the context of credence goods, highlighting that consumer decision-making in healthcare markets is driven less by functional utility and more by trust-based value formation mechanisms. It also empirically confirmed that consumer ethnocentrism and political identity are sociocultural moderating factors that strengthen the cognitive and emotional value transfer. From a practical and policy-oriented perspective, the findings suggest that healthcare communication and public health strategies should emphasize credibility-enhancing messages, transparent information disclosure, and culturally resonant personalization to foster preventive health consumption and reinforce public trust.

Frontiers in Public HealthVol. 13
Konkuk University Medical Center (KR)
Peace, Justice and strong institutions
Openalex Percentile: Top 88%
Technology Adoption and User Behaviour
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