Enhancing the User Experience of a Perioperative Digital Health Tool for Information Exchange Using a Human-Centered Design Thinking Approach: Qualitative Observational Study
This study is one of the first to apply human-centered design principles to a perioperative digital health tool in an LMIC setting, addressing usability challenges and patient engagement. Key user experience factors influencing patient engagement included communication, feedback, and access to information throughout the surgical journey. Digital health tools such as the PSHR can strengthen communication and support person-centered perioperative care by integrating PROs into clinical workflows and care processes.
Authors
- Michelle S. Chew (ORCID: https://orcid.org/0000-0003-2888-4111)
- Charlé Steyl (ORCID: https://orcid.org/0000-0001-9829-2248)
- Greg Foster (ORCID: https://orcid.org/0000-0002-5272-8138)
- Hanel Duvenage
- Hyla Louise Kluyts
- Carljohan Orre
Institutions
- Linköping University (SE)
- Karolinska University Hospital (SE)
- Malmö University (SE)
- Rhodes University (ZA)
- Sefako Makgatho Health Sciences University (ZA)
- Linköping University Hospital (SE)
- Section27 (ZA)
Publication Details
- Journal
- JMIR Perioperative Medicine
- Published
- 2026-01-12
- DOI
- https://doi.org/10.2196/79349
- Primary Topic
- Electronic Health Records Systems
- Type
- article
- Field-Weighted Citation Impact
- 0.00
Funders
- National Research Foundation
- South African Medical Research Council
- Medical Research Council
- Division of Research Capacity Development