Mobile-First eLearning for Food Safety: Usability, Knowledge Acquisition, and Performance in Fast-Casual Settings

This mixed-methods Learning Experience Design (LxD) capstone study investigated the influence of a mobile-first eLearning module on new food handlers' self-reported perceived usability and demonstrated knowledge of critical food safety principles within the dynamic fast-casual restaurant sector. The research addressed the inconsistent application of food safety knowledge among new hires, which poses risks to public health and business operations.