Penalizing Lateness or Sharing Cost: Project Outsourcing via Request-for-Quote

Request-for-quote (RFQ) is the most commonly used mechanism for contractor selection in project outsourcing. Problem definition: We study how RFQ design interacts with the time-cost trade-off in project execution and compare two common contract forms: time-incentive contracts (penalizing lateness) and cost-sharing contracts (reimbursing direct costs). Methodology/results: Using a game-theoretic model, we characterize optimal RFQ designs under incomplete information about contractors’ direct cost efficiency. Time-incentive contracts weaken competition, whereas cost-sharing contracts strengthen it, increasing work rates and shortening completion times. Clients prefer cost-sharing contracts, with this preference being stronger when time urgency is high, contractor heterogeneity is substantial, or the contractor pool is small; time-incentive contracts yield higher overall system efficiency in low-urgency settings, consistent with their prevalence in public projects. We derive a closed-form bound on the relative decrease in the client’s payoff when using a fixed-term RFQ instead of a more complex upfront-fee RFQ and numerically show that fixed-term RFQs lose less than 0.28% of client payoff. Audit noise has no effect when correction costs are negligible or very high, but it introduces bidding frictions and lowers the optimal cost-sharing ratio when correction costs are moderate. Managerial implications: These insights guide contract selection by time urgency and market conditions and support the use of simple fixed-term RFQs with minimal profit loss. Funding: This work was partially supported by the National Natural Science Foundation of China [Grants 72501203, 72525012, 72188101, and 72242107]. Supplemental Material: The online appendix is available at https://doi.org/10.1287/msom.2024.0894 .

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Publication Details

Journal
Manufacturing & Service Operations Management
Published
2026-01-12
DOI
https://doi.org/10.1287/msom.2024.0894
Primary Topic
Outsourcing and Supply Chain Management
Type
article
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article

Penalizing Lateness or Sharing Cost: Project Outsourcing via Request-for-Quote

ZJ Shen, Chengfan Hou, Tianhu Deng, Mengshi Lu
Manufacturing & Service Operations Management
Outsourcing and Supply Chain Management
article

Penalizing Lateness or Sharing Cost: Project Outsourcing via Request-for-Quote

ZJ Shen, Chengfan Hou, Tianhu Deng, Mengshi Lu
article en

Abstract

Request-for-quote (RFQ) is the most commonly used mechanism for contractor selection in project outsourcing. Problem definition: We study how RFQ design interacts with the time-cost trade-off in project execution and compare two common contract forms: time-incentive contracts (penalizing lateness) and cost-sharing contracts (reimbursing direct costs). Methodology/results: Using a game-theoretic model, we characterize optimal RFQ designs under incomplete information about contractors’ direct cost efficiency. Time-incentive contracts weaken competition, whereas cost-sharing contracts strengthen it, increasing work rates and shortening completion times. Clients prefer cost-sharing contracts, with this preference being stronger when time urgency is high, contractor heterogeneity is substantial, or the contractor pool is small; time-incentive contracts yield higher overall system efficiency in low-urgency settings, consistent with their prevalence in public projects. We derive a closed-form bound on the relative decrease in the client’s payoff when using a fixed-term RFQ instead of a more complex upfront-fee RFQ and numerically show that fixed-term RFQs lose less than 0.28% of client payoff. Audit noise has no effect when correction costs are negligible or very high, but it introduces bidding frictions and lowers the optimal cost-sharing ratio when correction costs are moderate. Managerial implications: These insights guide contract selection by time urgency and market conditions and support the use of simple fixed-term RFQs with minimal profit loss. Funding: This work was partially supported by the National Natural Science Foundation of China [Grants 72501203, 72525012, 72188101, and 72242107]. Supplemental Material: The online appendix is available at https://doi.org/10.1287/msom.2024.0894 .

Manufacturing & Service Operations Management
Tongji University (CN), Purdue University West Lafayette (US), Soochow University (CN), University of Hong Kong (HK)
Openalex Percentile: Top 92%
Outsourcing and Supply Chain Management
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Penalizing Lateness or Sharing Cost: Project Outsourcing via Request-for-Quote — ZJ Shen, Chengfan Hou, et al. · Manufacturing & Service Operations Management (2026) | TGRS Research Map | TGRS