Knowledge and Implementation of Business Continuity Management (BCM) Among Manufacturing Companies in the National Capital Region: Basis for the Development of a Sustainability Framework

It is crucial for manufacturing companies to consider the value of knowledge and implementation of Business Continuity Management (BCM), which is a strategic approach, in order to lessen the impact of any business disruptions that would negatively affect the organization. BCM will help identify the potential threats or possible risks that might contribute to the discontinuity of business operations. This research work provides a conceptual analysis of BCM and how it will help companies continue their operation in the midst of business disruptions. BCM is a vital tool to enhance the resiliency, collaboration, and agility of the employees, which will help sustain the business operations of the company. The researcher presented the level of knowledge regarding BCM in terms of Risk Management, Crisis Management, Disaster Prevention, Recovery Plan, and Disk Mirroring on Technology. The findings indicated that the respondents had strong knowledge of the principles of BCM. This study discussed how BCM could be best implemented, taking into consideration the company’s Financial Capability, Personnel Expertise and Implementation, and Technological Capacity for Continuous Improvement. The researcher also discussed the barriers to why BCM cannot be fully implemented by the companies. Likewise, the researcher presented the benefits and advantages of BCM to the company in terms of Productivity, Competitiveness, Organizational Performance, and Financial Performance. Lastly, this research study also intended to show the proposed sustainability framework as a guide to the manufacturing industry located in the NCR.