The acceleration of artificial intelligence: rethinking organisation and work in an era of rapid technological change
Artificial intelligence (AI) is transforming the epistemic, organisational, and institutional foundations of contemporary organisations, yet management and organisation studies are only beginning to theorise the implications of this shift. Existing research often treats “AI” as a singular construct, despite the fact that predictive, generative, agentic, and embodied systems rely on different computational logics and produce distinct organisational consequences. This article reviews and synthesises the rapidly expanding literature on AI and organising and interrogates the limits of such conceptual flattening. Drawing on developments across the field, we show how different modes of AI reshape core organisational constructs, including expertise, judgement, coordination, authority, and institutional adaptation. We advance a heuristic framework that differentiates among contemporary AI systems and clarifies their organisational affordances. The article concludes by outlining a research agenda that highlights shifting loci of agency, emerging decision architectures, and the normative and institutional challenges introduced by increasingly capable computational systems.
Authors
- Dominic Chalmers (ORCID: https://orcid.org/0000-0001-5626-3692)
- Kristina Potočnik (ORCID: https://orcid.org/0000-0001-7504-3249)
- David M. Townsend (ORCID: https://orcid.org/0000-0001-7903-7831)
- Stella Pachidi
- Richard Hunt
Publication Details
- Journal
- ENLIGHTEN (Jurnal Bimbingan dan Konseling Islam)
- Published
- 2026-01-07
- Primary Topic
- Ethics and Social Impacts of AI
- Type
- article
- Field-Weighted Citation Impact
- 0.00