Notificação de violência da população LGBTQIA+ na perspectiva dos profissionais da ESF/Nasf, município do Rio de Janeiro

The objective of the study was to analyze reports of violence against the LGBTQIA+ population from the perspective of professionals from the Family Health Strategy (ESF) and the Expanded Family Health and Primary Care Center in two clinics in the Planning Area (AP 5.1) in the municipality of Rio de Janeiro. Data on violence against the LGBTQIA+ population was collected from the municipality’s information system from 2013 to 2022. The study characterized professionals’ perceptions of what constitutes violence reporting and described facilitators and difficulties in identifying violence against the LGBTQIA+ population. Key factors among the facilitators include qualified listening and the use of a violence spreadsheet by the Programmatic Area Coordinator. Difficulties include failure to identify LGBTI-phobic violence as a significant demand, difficulty in the reception approach, professional prejudice against the LGBTQIA+ population, and failure to use the identity, sexual orientation, and social name requirements. The strategies identified to face the difficulties involve Permanent Health Education actions for the LGBTQIA+ population with the following themes: an approach to receptions, elucidation of concepts of gender identity, sexual orientation, and public policies and violence.