A Field Study on Case Mangement Areas and Scope in School Counseling

This study explores the lived experiences of school counselors in case management and aims to understand the characteristics and challenges of case management within school counseling practices. Using the Consensual Qualitative Research (CQR) method, in-depth interviews were conducted with eight school counselors from elementary, middle, and high schools. The findings reveal that case management in school settings is perceived not merely as individual support but as a holistic intervention that coordinates multiple aspects of students’ lives. Counselors highlighted the need for collaborative case management systems, structured information-sharing mechanisms, and sustainable partnerships with community resources. The study also reveals that counselors, while serving as de facto case managers, often face institutional limitations and emotional exhaustion due to insufficient recognition and support. This study provides practical and policy-level implications for strengthening systemic and organizational foundations for effective and sustainable case management in school counseling.