Climate Change Risks and Customer Concentration: Evidence From US‐Listed Firms

ABSTRACT While prior studies have investigated climate risks in supply chains, customer ESG pressures, and shared climate exposure, this paper is, to the best of our knowledge, the first to provide direct empirical evidence on the relationship between climate change risks and firms' customer concentration. We argue that firms mitigate the financial impacts of climate change risks by reducing their dependence on a few major customers, thereby decreasing customer concentration. Analyzing a sample of US‐listed firms, we find a negative link between climate change risks and customer concentration. A series of endogeneity and robustness tests, including entropy balancing and instrumental variable regressions, suggest that the relationship is more likely to be causal, with climate change risks driving customer concentration. Additional analyses provide collaborating evidence that the impact of climate change risks on customer concentration is more pronounced for (i) firms with greater corporate social responsibility performance, (ii) firms with greater corporate innovation, (iii) firms with higher fixed asset intensity, and (iv) firms not operating in environmentally sensitive industries. Overall, we document the importance of addressing climate change risks, thus informing policy decision making for firms operating in regions with high climate change risks.

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Publication Details

Journal
Business Strategy and the Environment
Published
2026-01-09
DOI
https://doi.org/10.1002/bse.70495
Primary Topic
Supply Chain Resilience and Risk Management
Type
article
Field-Weighted Citation Impact
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article

Climate Change Risks and Customer Concentration: Evidence From US‐Listed Firms

Eric Owusu Boahen, Cuong Nguyen, Thi Thuy Trang Nguyen
Business Strategy and the Environment
Supply Chain Resilience and Risk Management
article

Climate Change Risks and Customer Concentration: Evidence From US‐Listed Firms

Eric Owusu Boahen, Cuong Nguyen, Thi Thuy Trang Nguyen
article en

Abstract

ABSTRACT While prior studies have investigated climate risks in supply chains, customer ESG pressures, and shared climate exposure, this paper is, to the best of our knowledge, the first to provide direct empirical evidence on the relationship between climate change risks and firms' customer concentration. We argue that firms mitigate the financial impacts of climate change risks by reducing their dependence on a few major customers, thereby decreasing customer concentration. Analyzing a sample of US‐listed firms, we find a negative link between climate change risks and customer concentration. A series of endogeneity and robustness tests, including entropy balancing and instrumental variable regressions, suggest that the relationship is more likely to be causal, with climate change risks driving customer concentration. Additional analyses provide collaborating evidence that the impact of climate change risks on customer concentration is more pronounced for (i) firms with greater corporate social responsibility performance, (ii) firms with greater corporate innovation, (iii) firms with higher fixed asset intensity, and (iv) firms not operating in environmentally sensitive industries. Overall, we document the importance of addressing climate change risks, thus informing policy decision making for firms operating in regions with high climate change risks.

Business Strategy and the Environment
University of East London (GB)
Climate action
Openalex Percentile: Top 93%
Supply Chain Resilience and Risk Management
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Climate Change Risks and Customer Concentration: Evidence From US‐Listed Firms — Eric Owusu Boahen, Cuong Nguyen, et al. · Business Strategy and the Environment (2026) | TGRS Research Map | TGRS