Health system strategies to increase physician engagement in communication and resolution programs
Communication and resolution programs (“CRPs”), a principled process that guides health system response following harm events, are becoming standard of care. Despite this, there is a paradox at the heart of CRP implementation. Although physicians are critical to CRP success, they are too often disengaged in the CRP process. This article explores the barriers to physician CRP engagement and offers tangible strategies to overcome those barriers.
Authors
- Evan M. Benjamin (ORCID: https://orcid.org/0009-0008-1316-3243)
- Richard C. Boothman (ORCID: https://orcid.org/0000-0002-6000-5773)
- Stephen A. Pearlman (ORCID: https://orcid.org/0000-0003-3027-8794)
- Caitlin Harrington (ORCID: https://orcid.org/0000-0003-3423-7447)
- Mike Severyn
Institutions
- Harvard University (US)
- Thomas Jefferson University (US)
- University of Washington (US)
- University Health System (US)
- Michigan Medicine (US)
- Probity Medical Research (CA)
Publication Details
- Journal
- Journal of Patient Safety and Risk Management
- Published
- 2026-01-08
- DOI
- https://doi.org/10.1177/25160435251412299
- Primary Topic
- Patient Safety and Medication Errors
- Type
- article
- Field-Weighted Citation Impact
- 0.00